Our Products

Bouncers

Medium Bouncers with Slide

Large Bouncers with Slide

Extra Large Bouncers with Slide

In home Bouncers

Slide Only

Inflatable Playgrounds

Obstacle Course

Laser Combat

Interactive

Add On Games

Sumo Suits

Schedule Your Event

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Frequently Asked Questions

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Question: Do I need to give my credit card or pay a deposit in advance?

Answer: We do not charge a deposit of any kind, payment is due upon set up.

Question: What if the weather is bad or I need to cancel for another reason?

Answer: With Bouncy Town you can cancel at any time for any reason without a charge.

Question: What are your hours of operation?

Answer: We are available by phone or email seven days a week (including holidays) or you can book online anytime 24-7.

Question: Are rentals available on Holidays?

Answer: Yes, most times rentals are possible, but please contact us first to confirm.

Question: I booked a bouncer online, do I need to follow up with you to make sure I am booked?

Answer: Our online booking system is instant, once you have completed your reservation, you will receive a confirmation e-mail from the system. At this time your party is booked, you do not need to call us or follow up. If you do not receive a confirmation of your booking, please check your junk/deleted/spam folders or log in again to check your booking. If the booking confirmation is not found, please contact our office as soon as possible, so that we are able to assist you!

Question: Do you deliver and set up the bouncer?

Answer: Yes we do, we are a full service bouncer rental company and all prices include delivery, set up, take-down and pick up.

Question: Are there any hidden charges that are not listed on your website?

Answer: The prices you see on our website include everything, there are no additional charges within Calgary.

Question: I live outside of Calgary, are there additional costs?

Answer: Out of town fuel surcharges are as follows: Airdrie = $20 Chestermere = $20, Cochrane = $40, Okotoks = $20,

Question: What areas do you serve?

Answer: We service Calgary, Airdrie, Cochrane, Chestermere, Okotoks, and Dewinton. If you live outside these areas or your area is not listed, please call us to see if we can accommodate your event.

Question: Do I need to do anything to my yard or provide anything for the setup of the bouncer?

Answer: Please make sure the set up area is clean of any pet feces, grass clippings and leaves. Please make sure that the area is also clear of toys or yard furniture etc.... If you have an extension cord have it handy. We try to have cords with us but sometimes we run out.

Question: What does carnival grade mean? Is there a difference between your bouncers and one that I can buy at a store?

Answer: Bouncers that can be bought at the store are commonly made of nylon material. These bouncers are not meant for commercial rental purposes and can tear quite easily and may collapse with too much rider weight. Commercial bouncers are made of high grade pvc and canvas. These bouncers are much more durable and can handle a lot more weight than a nylon bouncer. Nylon bouncers are for family use and should never be rented out. Bouncy Town Party Rentals carries only commercial grade bounce houses

Question: What is the difference between your indoor and outdoor bouncers?

Answer: Our indoor bouncers are still made of high grade pvc, the only difference is size. Our indoor units have been specifically designed to fit in your home and have never been set up outside!

Question: I have rented a large space for my child's party, do I need to go with an indoor bouncer?

Answer: The indoor units are intended for parties in your home during cold weather, if you have rented a large space such as a gym we recommend an outdoor unit. Please check the size, including height, of your space before booking.

Question: I am planning to have my child's party at a local park, can I have one of your bouncers there?

Answer: We will set up our units in local parks, however The City may require that you purchase a permit and/or reserve a site. Please check with The City (3-1-1) before booking. Also keep in mind that you will need power and not all sites are equipped with outlets so you may need to rent a generator.

Question: I have booked my party but now I need to change the date and/or time?

Answer: Changing your party time is not a problem, as long as the bouncer you want is available for the new time or new date. If the date and/or time is not available for the particular unit you initially booked, you may need to switch units.

 

 

 

e-mail: info@bouncytown.ca